Terms of Service

The Agreement

These terms form a binding agreement between you and AIZSAA LLC. They apply alongside any written proposal, statement of work, or service agreement that we sign with you. Where a signed document conflicts with these terms, the signed document controls for the engagement it describes. Where no signed document exists, these terms govern the relationship in full.

By using this website you accept these terms as they apply to the website. By engaging us for services you accept these terms as they apply to that engagement. You confirm that you have the authority to accept these terms on behalf of yourself and, where relevant, on behalf of the business you represent.

Definitions

In these terms, we, us, and our refer to AIZSAA LLC and the people who work on its behalf. You and your refer to the visitor or client accepting these terms. The word services means the computer systems design, integration, networking, migration, selection, and support work that we perform. The word website means the pages published at aizsaa.autos. The word deliverable means any document, configuration, script, diagram, or runbook that we provide as part of an engagement. The word engagement means a specific piece of work agreed between us and you. The word client means the business or person who engages us for services. The word proposal means the document in which we describe our understanding of the work and our suggested approach. The word statement of work means the document that records the agreed scope, schedule, and fees for an engagement.

References to a working day mean a day other than a Saturday, a Sunday, or a public holiday in the State of Utah. References to writing include email unless a specific provision requires a signature. Headings are included for convenience only and do not affect the meaning of any clause. Where a word is defined in the singular, it includes the plural, and the reverse applies as well.

Eligibility

This website and our services are intended for adults and for businesses. By using this website you confirm that you are at least the age of majority in your jurisdiction and that you are legally able to enter into a contract. If you use this website on behalf of a business, you confirm that you are authorized to act for that business. We do not knowingly provide services to persons who are barred from receiving them under applicable law.

We may ask for reasonable evidence of identity or authority before we begin an engagement, particularly where the work involves access to systems that hold personal information. This step protects both parties and helps us meet our own professional and legal duties. If we cannot confirm the matters described in this section, we may decline or pause the engagement until the position is clear.

Acceptable Use of the Website

You may use this website for lawful purposes and in a manner that does not harm the site, its visitors, or our studio. You may read the pages, print them for your own reference, and contact us through the published channels. You may quote short passages with clear attribution and a link back to the source page. You may not present our content as your own or use it to suggest an endorsement that does not exist.

We may change, suspend, or withdraw any part of this website at any time without notice. We do not guarantee that the site will always be available, error free, or free of harmful components, though we take reasonable care to keep it in good order.

Prohibited Conduct

When using this website or working with us, you agree not to do any of the following.

• Attempt to gain unauthorized access to any system, account, or network.
• Introduce malware, viruses, or any other harmful code.
• Interfere with the normal operation of the website or place an unreasonable load on it.
• Scrape, harvest, or copy content or contact details for spam or resale.
• Use the website to send unlawful, threatening, or misleading communications.
• Infringe the intellectual property or privacy rights of any person.
• Misrepresent your identity, your authority, or your affiliation with any organization.
• Use our services to break any law or to infringe the rights of a third party.

We reserve the right to refuse service, to remove content, and to report unlawful conduct to the appropriate authorities.

Scope of Services

AIZSAA LLC provides computer systems design and related professional services for small business operations. Our practice includes systems integration, office workflow design, small business networking, data migration, vendor and tool selection, and ongoing technical support. Each engagement is described in a written proposal or statement of work that records the objectives, the deliverables, the assumptions, the fees, and the schedule.

We perform our work with the care expected of a competent professional studio. We do not guarantee a particular business outcome, because results depend on factors that include your staff, your vendors, your market, and your decisions. We do commit to following our documented method, to communicating honestly about risks, and to telling you when a proposed step is unlikely to help.

Our services are advisory and technical in nature. We do not provide legal, tax, or accounting advice, and nothing we deliver should be treated as a substitute for the advice of a qualified professional in those fields. Where an engagement touches on a regulated activity, we work alongside your chosen adviser rather than in place of that person. We also do not provide emergency response for a system failure outside the terms of an active support agreement.

Proposals and Statements of Work

A proposal describes what we understand the problem to be and how we suggest approaching it. A statement of work records the agreed scope and becomes the controlling document for the engagement. Any work that falls outside the agreed scope is treated as a change and may require a separate written agreement and additional fees. We do not begin out of scope work without your written approval, and we ask you to review a statement of work carefully before signing it.

Estimates of time and cost are made in good faith based on the information available when the proposal is written. If we discover conditions that materially change the effort required, we will pause, explain the change, and agree a revised approach with you before continuing.

Client Responsibilities

Good systems work depends on cooperation. You agree to provide timely access to the people, premises, systems, and records that the engagement requires. You agree to name a person who can make decisions for the engagement and to keep that person available for scheduled checkpoints. You agree to provide accurate information about your environment, including any known limitations, security requirements, or contractual restrictions that affect our work.

You are responsible for maintaining lawful rights to any data, software, or content that you ask us to handle. You are responsible for your own compliance with the terms of any third party vendor you use. You are responsible for reviewing and approving deliverables before you rely on them in production.

You agree to keep reasonable backups of your own data before we begin work that changes a system. We also take a frozen copy of any source we migrate, but that practice supplements rather than replaces your own arrangements. Where a decision is required from you and we do not receive it within a reasonable period, we may proceed on the basis of the information we hold and record that assumption in writing.

Fees and Payment

Our fees are set out in the applicable proposal or statement of work. Unless we agree otherwise in writing, invoices are payable within the period stated on the invoice, and work may be suspended if an invoice becomes overdue. Fees are exclusive of taxes unless stated otherwise, and you are responsible for any applicable sales, use, or similar taxes.

Where an engagement is billed by the hour, we record time against the agreed tasks and provide a summary with each invoice. Where an engagement is billed at a fixed price, the price covers the scope in the statement of work. Travel and approved expenses are itemized separately. If a payment is disputed, please contact us promptly so that we can resolve the question rather than let it interrupt the work.

We may ask for a deposit before a larger engagement begins, and the deposit is credited against the final invoice. If an invoice remains unpaid after the stated period, we may add a late charge where the law allows and may recover reasonable costs of collection. We prefer a conversation to a dispute, and we are willing to agree a payment plan for a client in genuine difficulty.

Scheduling and Access

We agree a schedule that suits your operation, including work outside trading hours where that avoids disruption. You agree to provide safe and timely access to the premises and to any systems we must reach. If a scheduled visit cannot proceed because access, information, or a decision is not available, we may need to reschedule, and a charge for the lost time may apply where the cancellation is late or repeated.

Where remote access is used, you agree to provide an account with only the permissions the work requires, and to remove that access once the engagement ends. We keep a record of the sessions we run and can supply it on request. If your security policy prevents remote access, we will perform the work on site, and any additional travel is treated as an agreed expense.

Intellectual Property

We retain ownership of our pre existing methods, templates, tools, and general knowledge. You receive a perpetual, non exclusive licence to use the deliverables we create for you, to the extent needed to operate the systems we have built. Unless a statement of work says otherwise, ownership of bespoke configuration and documentation created specifically for you passes to you once the associated fees are paid in full.

All content on this website, including text, layout, graphics, and code, is owned by AIZSAA LLC or used with permission, and is protected by intellectual property law. You may not reproduce, distribute, or create derivative works from website content without our written consent, except as allowed by these terms or by law.

Confidentiality

Each party may receive information that the other treats as confidential. We agree to keep your confidential information private, to use it only for the engagement, and to share it only with those who need it and who are bound to protect it. You agree to treat our proposals, methods, and pricing as confidential in the same way. These obligations do not apply to information that is public, that was already known without a duty of confidence, that is independently developed, or that must be disclosed by law.

Confidentiality survives the end of an engagement. When an engagement ends, we return or destroy confidential material on request, except where we must keep a copy for legal or accounting reasons. If we are compelled by law to disclose confidential information, we will give you notice where the law permits so that you can seek a protective order.

Data Protection in Engagements

Where we handle personal information belonging to your customers or staff, we do so on your instructions and for the purposes of the engagement. We apply the safeguards described in our Privacy Policy and any additional measures agreed in the statement of work. You are responsible for ensuring that you have a lawful basis to share information with us and for providing any notices required by law to the people concerned. If a data incident affects information we hold for you, we will inform you without undue delay and will work with you on the response.

Third Party Tools and Vendors

Our work often involves software, hardware, and services provided by third parties. Those products are governed by their own terms and are supported by their own providers. We select them with care and integrate them diligently, but we do not control them and cannot guarantee their availability, security, or continued suitability. If a vendor changes its terms, raises its prices, or discontinues a product, we will advise you of the impact and propose alternatives. Any fees owed to a vendor are your responsibility unless the statement of work says otherwise.

Warranties and Disclaimers

We warrant that we will perform our services in a professional and workmanlike manner and that our deliverables will materially conform to the agreed statement of work. If a deliverable does not conform, our obligation is to correct it, provided you tell us promptly and the issue arises from our work rather than from a later change, a third party product, or misuse.

Except for the warranty stated above, the website and our services are provided as they are. We disclaim all other warranties, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, and non infringement, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted or error free.

Limitation of Liability

To the fullest extent permitted by law, AIZSAA LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or connected with the website or the services, even if we were advised that such damages were possible.

Our total aggregate liability for any claim arising out of or connected with an engagement will not exceed the total fees paid by you to us for that engagement in the twelve months preceding the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence.

Indemnification

You agree to indemnify and hold harmless AIZSAA LLC and its people from any claim, loss, or expense arising from your breach of these terms, your violation of a law, your infringement of a third party right, or the content and data you ask us to handle. We agree to indemnify and hold you harmless from any claim that a deliverable we created infringes the intellectual property rights of a third party, provided you promptly notify us and allow us to manage the response.

Termination

Either party may end an ongoing engagement by giving written notice as provided in the statement of work. We may suspend or end work immediately if an invoice remains unpaid, if we are asked to act unlawfully, or if continuing would breach a professional or legal duty. On termination you agree to pay for work performed and expenses incurred up to the date of termination. We agree to hand over completed deliverables and to return confidential material on request. Provisions that by their nature should survive termination, including confidentiality, intellectual property, liability, and indemnity, continue to apply.

Governing Law and Disputes

These terms are governed by the laws of the State of Utah in the United States, without regard to conflict of law rules. Before starting formal proceedings, the parties agree to attempt a good faith resolution by discussing the matter directly, and to consider mediation if direct discussion does not resolve it. Subject to that step, the courts located in Utah will have exclusive jurisdiction over any dispute arising from these terms or the services. Nothing in this section prevents either party from seeking urgent relief to protect its rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practice or in the law. When we make a material change, we will revise the effective date at the top of this page. Your continued use of the website after an update means that you accept the revised terms. For an active engagement, the terms in force when the statement of work was signed continue to govern that engagement unless we agree otherwise in writing.

How to Contact Us

If you have a question about these terms, please contact us at the details below. We prefer to resolve a concern early rather than let it grow.

AIZSAA LLC
3601 N Mountain View Rd APT D104
Lehi - 84048-2794
United States (US)

Email: billing@aizsaa.autos
Telephone: +18028302196

These terms belong to the studio operated by AIZSAA LLC, a computer systems design and integration practice serving small business operations. Thank you for reading them in full.